Terms of service

Terms of Service

Last updated: September 24, 2026

Overview

This website is operated by Ayzal. Throughout the site, the terms "we", "us", and "our" refer to Ayzal.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service and our applicable policies.

If you do not agree with these terms, please do not use our website or purchase products from us.

Products

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other product information are accurate.

However, colours and appearance may vary depending on your device or screen settings.

Product availability may change without notice.

Prices

All prices displayed on our website are shown in GBP (£), unless otherwise stated.

We reserve the right to correct pricing or product information errors.

If an error affects an order you have placed, we will contact you and provide appropriate options in accordance with applicable law.

Orders

When you place an order, you are making an offer to purchase the selected products.

After you place an order, you will receive an order confirmation.

An order confirmation does not necessarily mean that the order has been accepted if we need to cancel the order because of circumstances such as product availability, pricing errors, or suspected fraudulent activity.

If we cancel an order after payment has been received, we will refund the amount paid as required by applicable law.

Payment

Payment must be successfully completed before an order can be processed.

Payment methods available to you will be shown during checkout.

Shipping

Delivery options, costs, and estimated delivery times are displayed during checkout and are also described in our Shipping Policy.

Delivery times are estimates unless a specific delivery date has been expressly agreed.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Nothing in these Terms limits or excludes your statutory consumer rights.

Product Availability

We may limit the quantity of products available for purchase or discontinue products at any time.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, including a refund where applicable.

Website Use

You agree not to use the website:

  • For unlawful purposes.

  • To attempt to gain unauthorized access to our systems.

  • To interfere with the operation or security of the website.

  • To submit malicious code or harmful content.

  • To use automated methods to improperly access or collect information from the website.

Intellectual Property

The content on this website, including text, images, logos, graphics, designs, and other materials, is owned by or licensed to Ayzal unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without our permission, except where permitted by law.

Third-Party Services

Our website may use third-party services, including payment providers, delivery providers, analytics services, and Shopify.

Third-party services may have their own terms and privacy policies.

Privacy

Our collection and use of personal information is described in our Privacy Policy.

Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited, including liability for defective products or other rights that consumers have under applicable law.

Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this website with the applicable update date.

Contact

If you have any questions about these Terms of Service, please contact:

Ayzal

Email: contact@ayzal.co.uk

Address: Ayzal, Unit 11a Hanson Road, Walton, Liverpool, L9 7BG, United Kingdom

Have a question?

Our customer care team is happy to help.

Contact us